Terms & Conditions
Everything we do is with good intent and positive vibes!
All prices include GST where applicable
If ordering hampers containing alcohol, you confirm that you are over the age of 18 years. It is a legal requirement that the person placing the order is over the age of 18 and the person receiving the delivery is over the age of 18.
All imagery is for illustrative purpose only
It is the responsibility of the client to ensure all delivery information is correct
Deliveries are made by courier during normal business hours, Monday to Friday. Deliveries are unavailable on weekends or public holidays.
Our Artisan Products are ordered in advance and we make every effort to have stock available of all items, however, in certain circumstances, an ingredient or item may not be available. If we are unable to supply an item, we will replace the product with an alternative of equal or greater value.
Whilst all endeavours are made to deliver in reasonable time, Haversack Hampers takes no responsibility for goods that are delayed due to unforeseen circumstances. Due to courier routes, daily demand and traffic, specific delivery times can only be our best estimate.
Non delivery due to inaccurate information or unforeseen circumstances will be charged as per the agreed prices
Goods requiring re-direction to an alternative address will incur an additional deliver charge. Futile delivery due to an inability to gain access to the premises resulting in a new delivery will incur an additional delivery fee.
If you have placed your order and decide that you do not wish to proceed with the delivery, with notice we will refund you fully if your hamper has not been sent to production or dispatched. All refunds processed will be credited back to the original credit card or Paypal account used to purchase the order
If your order has been made by our production team but not shipped, we reserve the right to charge a cancellation fee to cover any costs for our team to make your hamper, administration and packing for shipping of the order